What matters to you?

As you will have all seen our half yearly ‘What Matters to You’ results are out. Its fair to say they don’t make good reading. The Digital Development team is the lowest scoring team in CIO, which is not where I think any of us would want to be. However, this does give us all an opportunity to improve. Fen held a meeting with the WL 1s and 2s on Thursday and from this some themes have emerged. I don’t think it is appropriate to go into the detail of the verbatim feedback here but there are a few points I would like to get across.  

Firstly, it is very important to me to have a happy team. A happy team is a well performing team and without that performance I don’t meet my objectives. The relationship is symbiotic which means it is in ‘our’ best interests to work at having a happy productive one. 

Secondly, I would like to thank you for your frank and full feedback.With this we can build an action plan to ensure we all work to improving the scores. I have spoken to Fen and this is something we will be doing as a matter of urgency. 

Thirdly, the ITLT take this survey very seriously. Most of the meeting we had yesterday was taken up with discussing how  the ITLT can drive change to improve our peoples’ satisfaction. We obviously cannot sort out everything at once but we are committed to pulling together a realistic set of achievable goals to address key concerns. Expect to see more about this very soon.

Fourthly, we are investing a lot of money in implementing Agile in the team. This includes giving the team the tools and training to enable us to successfully establish Agile and XP working practices. If you feel you are not getting the right support, and there are a lot of people in the wider team who can help, please let me know. 

Whilst I appreciate this is effectively a press release from JP Morgan and will therefore be unrelentingly upbeat I think there is enough compelling evidence in it to show that Agile development works in an FS company. I also think this quote encapsulates the key area of friction when moving to an Agile model;

“He acknowledged however that one of the greatest challenges in the Agile transformation had been to reshape the culture of the organisation, away from the command and control models demanded by waterfall, to a flatter, more egalitarian culture promoted by Agile”

I certainly see a lot of challenges in TB that could be described in the same way.


What Twitter number are you? Do you care? If you do see the link below. For the matter of record I am number 20482393. 


I found this presentation a while back. Deliberately provocative but worth a read.


Finally, as you should all  know we had a major release at the weekend. It was great to see everybody on the teams pull together to successfully deliver the project. We can deliver well and we will certainly deliver a lot more in the not too distant future. As a little thank you I brought in some bottles of bubbly today. Karan had the bottles on her desk so if you didn’t get any she must have drunk it all. 


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